Matt was very polite and explained all options. Very professional
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We just purchased a new, older home and ran onto well and septic problems. From my first phone call to the completion of all of the work we had done we had nothing but a positive experience with Restore Plumbing. Tom, the owner, was so kind and helpful with providing information in a way that made so much sense that we chose to no longer deal with the plumbers being sent out by our home warranty company, and just work with Restore and pay out of pocket to get our issues resolved. The next kind and professional person was Dave who clearly explained the problem with our water softener system and our well water and gave us the options needed to rectify the issue. Last, but definitely not least there was Dan. Dan identified the problem with our drain backup, explained the issue in laymen terms, also gave us our options. Dan also participated in the work that needed to be done and managed the other Restore employees who helped with the job. He was not only knowledgeable and professional, but very kind and fun to work with. Knowing we have this company and it’s excellent employees to turn to if any further issues should arise has given us the peace of mind we need to enjoy our new home.
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Service was wonderful. Prompt, polite, careful in my home. Good communication about what issues were and what we were doing in my bathroom and kitchen.
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Called Restore after noticing a pipe was leaking into my basement. After calling to a couple other services and sitting on hold forever, I was pleasantly surprised to get ahold of someone at Restore right away. It was extremely easy to schedule and they were able to fit me right in on the same day (the other companies told me around a week for what it’s worth). Ending up having Luis reach out well within the window to let me know he was on his way. He quickly found the source of the problem and did an above and beyond job of explaining the entire reason it was happening. Hands down the best service technician I’ve experienced so far. Overall great service and would recommend.
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Always good. Great in fact. Everyone is polite, helpful, and provide the best possible customer service experience
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Dan provided the utmost in customer satisfaction. Truly a professional in every sense of the word. He answered all questions thoroughly and walked us thru a process of an underground water leak that was mentally taxing. The work itself was done in such a way that minimally invasive. Yes there was deep digging involved but the leak was fixed. He took care of all the permitting with the city and arranged the final inspection. This company should know that he is a wonderful representative.
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Scot did a highly competent job of investigating my situation including pictures....he explained several options so I knew what I was buying and why.
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Repair a water heater to provide thermal expansion protection that was causing a leak to occur.
I installed customers nuovo water filters.
I performed a tankless water heater service. I checked the water heater for leaks, cleaned the tank, and tested the heating elements. I also replaced the anode rod and inspected the pressure relief valve.
I was tasked with installing a new ejector pump in a residential home. The pump was installed in the basement and was connected to the main sewer line. The job required me to remove the old pump, install the new pump, and connect the pipes. I also had to test the pump to ensure it was working properly.
Installed new hose faucet and rodded kitchen line
Powercleaned kitchen sink tk clear a blockage.
Re set two toilets And repair toilet flange
Shut-off valves - Kitchen and Bath Faucets
Rodded laundry line and floor drain
Install new water filtration systems by BritaPro to improve the quality of water to the home.
